I know some and it really helped especially off the resort. Must have just been ours. The all-inclusivity of the Secrets Maroma resort includes 24-hour access to all-inclusive deals and resort offerings. EntertainmentThere were a lot of things to do. Snacks and the usual souvenirs -- T-shirts, baseball caps, keychains, and the like -- can also be found in the shops. For not much more money comparatively, I highly recommend it, especially if you are with friends. The all-suite resort features swim-up suites, beach and pool wait service, and fun activities for couples including sunrise kayak tours, wine tastings and taco making classes. The Delta rep there in Cancun was very helpful. I asked our concierge to brink up Bud Light and they did every day after that. Browse our selection of 2 hotels with prices from $164. We were with another couple, so got rooms next to each other and lounged in the pool every night. Even good about cleaning up our sand mess one day. For a small hotel, there is a wide array of room options at El Dorado Maroma. The tequila tasting was very educational and even if you don’t like tequila, it’s worth learning about this beverage. I saw people in flip flops really having a hard time. Bathrobes, slippers, and hairdryers are also provided. It is wonderful. Our luggage did not make our connecting flight. All of our rooms and main buildings are smoke free. Trust me, the Mexicans want dollars too! Guests can join the Secrets Preferred Club, which gives them access to a private lounge, upgraded rooms, minibars, toiletries, and special concierge services. I have booked an ocean view junior suite, but am now having seconds thoughts and think maybe I should change to a swim-up room. Please see our partners for more details. Service overall was generally good, but food seemed to take a while to come out in the restraurants, even if they were not busy. The hot water was VERY slow to get going. The beach at Secrets was dirty and somewhat unkept. I never did not have a drink in my hand. Room Service: We never ordered anything, can you believe it? Stroll its private beach dotted with sunbeds, cabanas and palapas, then retreat to the hotel for all-inclusive perks like multiple swimming pools, a full-service spa and upscale dining options. 24-hour room service is awesome also, midnight ice cream sundae, what ever you want.Now to the beach, they tell you it's the #2 beach in the world, well #1 must be something, because I have never seen sand like this and the water is the most beautiful I have ever seen. Minor Issues: The room AC was not very good. There were several times where we either skipped or left early from the nightly entertainment. Print ← BACK. Rendezvous - Lobby bar. Room Service was always good and generally took about 45 minutes. Of course, you give up the ocean view with this option since you are at ground level. Does anyone know...are there sunbeds for you to use on... Playa Maroma. Daytime activities and evening shows are offered. The entertainment was enjoyable. You had me at the swim-up rooms! Bars were well placed and the staff did a good job. For starters, you don’t have to trek across the resort grounds to cool off and unwind. NO doubt in my mind, we will return ASAP. I had a small issue and spent almost $15 on medicine at the store. I rarely write reviews but we really loved this place and it deserves a lot of praise. Beautiful flooring, nice furniture, spacious bathrooms, tub and shower! We did have a few problems. The large, modern fitness center has plenty of cardio and weight-training machines, as well as free weights, and a steam room and sauna. Everyone talks about how...We stayed at Secrets Maroma in July. What makes them so popular? Many of the ground-floor suites are “swim-up suites”; while they are certainly romantic, some guests note that ground-floor rooms don’t get as much sun, making the swim-up feature a bit chilly. we have been to secrets maroma 4 times. For info on these editor-selected items, click to visit the seller’s site. You are supposed to pay for it unless you are in preferred room but again, no problems getting online in my room. Great call. Our travel agent had contacted them about this being our anniversary week to get the complimentary Secrets anniversary package. Welcome to Secrets Maroma Beach Riviera Cancun Secrets Maroma Beach Riviera Cancun - All Inclusive - Mexico. We did our checkout after breakfast the day we left and everything was fine. A lot of activity always going on. The water is calmer and clear. The food was hit or miss - We liked the breakfast buffet, but after a week it gets kind of old. Secrets Maroma Beach Riviera Cancun is Rainforest Alliance Certified. Secrets Maroma Beach Riviera Cancun, Playa Maroma Picture: swim up room/pool - Check out Tripadvisor members' 40,573 candid photos and videos. Beach was dirty in my opinion. Follow us on. And with easy access to the wonderful Mayan ruins of Chichen Itza and Tulum, you can even…, The Riviera Maya — a wildly popular stretch of coastline that runs from south of Cancun to Tulum — is one of Mexico’s hottest beach destinations. We liked the Seafood and Hibache restraurants the best and liked the Italian and Mexican the least. Portofino serves Italian cuisine in an elegant dining room, with a fountain that would be right at home in a village square on the Amalfi coast. Its stunning beaches, excellent dining and nightlife, and wonderful diving offer plenty of activities for every traveler. At the resort you are welcomed in with a cold wet towel, a sit-down check in process, and a glass of champagne. Otherwise, if you are like us and don’t receive it, you are not missing much. Dinner - we are not use to fancy food so this was my only area of slight disappointment. With Expedia, enjoy free cancellation on most Maroma Hotels with a Swim-up Bar! Secrets Maroma Beach Riviera Cancun: Best Service Ever, swim-up room pools were heated - See 17,274 traveler reviews, 16,396 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Perfectly situated on the Yucatan Peninsula, Secrets Maroma Beach Riviera Cancun beckons along a shoreline recognized as a ‘World’s Best Beach’ by the Travel Channel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They don’t keep it very cold but are quick to get you some more ice. Wedding and Anniversary PackageAs stated, we were supposed to get our but did not. Learn More › Keep In Touch. I also used a free texting app on my iphone to text people when I was connected to the WIFI. Go to the shows. Then, you hit the secrets security guard, turn a corner and arrive. The concierge is supposed to be right by the elevator but until Ricardo was there later in the week, ours never was. The resort is about 25-30 minutes from the airport. All suites have either king-size beds or two double beds. Playa Maroma Tourism Playa Maroma Hotels Playa Maroma Vacation Rentals Playa Maroma Packages Flights to Playa Maroma Playa Maroma Restaurants Playa Maroma Attractions Playa Maroma Travel … She was very helpful. We did buy a special bottle of wine for our anniversary and it was good. Diving was about $100.00 and snorkeling was around $45 I think. Secrets Maroma Beach Riviera Cancun offers 412 luxurious smoke-free guest suites, each featuring a king-size bed (or two double beds), private terrace or balcony, in-suite hydrotub for two, complimentary mini-bar and much more. Sublime. Answer 1 of 12: I keep reading reviews of SMB where some people say the swim-up pools are heated and some people say they're not. Popular attractions Maroma Beach and Tres Rios Ecopark are located nearby. Luckily it worked out but I encourage you to double check all reservations. ), a permanent grille (Barefoot Grille), and a full-service lunch spot ( Sea Side Grille). The porter stayed with us until we got on the van, loading our bags. We were with another couple, so got rooms next to each other and lounged in the pool every night. We felt that the food we know were of a high quality, and the creative injections were generally appreciated. There is a strip of high-end shops on-site, selling fine jewelry, clothing, leather goods, native handicrafts, pottery, and more. Beers… I saw Corona (Light) Budweiser (light) and Modelo. Other than those issues, the resort was fantastic. However, we probably could have been ok without them but I was glad we had them when we used them. YouTube. The breakfast was a bit bland and offered a lot of crazy items instead of focusing on a handful of really good items. Desires - Contemporary music lounge and sports bar. La Habana - Piano lounge & Cigar Bar. I had to stand on the balcony to really see more than a small window of the ocean and then that was only a bit more of the ocean. Japanese place is a must, Pedro was excellent. There was always a umbrella to get some shade if you wanted, and someone bringing you a drink at all times. In the middle of the week something flew into our window and shattered it. Overall, 8 out of 10. We had the swim up suites which were without a doubt the best touch of the resort. However, luckily there was another Atlanta to Cancun flight directly behind ours and our luggage made that flight. DoctorMy wife was fighting a little problem with acid indigestion and asked to see a nurse. Guests can also have dinner for two right on the beach. For not much more money comparatively, I highly recommend it, especially if you are with friends. I heard good things about them. Then go back and have a cocktail and wait for them to buzz you.• They take dollars, but the exchange rate is not as good as what I saw in the airport. The drive from Cancun Airport to Secrets Maroma Beach Resort is 30 minutes. I wish they had put the ceiling fan over the bed. Again, if you want an umbrella near the main pools, get there early. The rooms are spacious and tastefully-decorated with separate sitting areas and large four-poster beds. Service overall was generally good, but food seemed to take a while to come out in the restraurants, even if they were not busy. Secrets Maroma Beach Riviera Cancun is set on a secluded private beach, surrounded by mangroves and close to the famously beautiful Maroma Beach in the Riviera Maya. If you have a WIFI Smart phone, consider SKYPE. You name it, they had it. We did dolphin swim and snorkling excursions which we arranged through American Express (Juan Carlos was great). You’ve found several options that fit your criteria, and you notice that one hotel charges for internet access and water sports, while its competitor down the beach offers free Wi-Fi and unlimited scuba diving. Sunscreen there is expensive. Himitsu3. What makes a pool even better? Adults Only, All-Inclusive, Swim-Out Suites. This was a very unexpected surprise that made our trip all the better. Room service is available 24/7 for free, and top-shelf spirits are part of the room rate. We only used room service one morning and it was delivered promptly. Secrets Check InFrom the highway to the resort is kind of bumpy ride until you hit the pavement in the Mangrove Swamps. All of them were rather quick and very friendly. Our guests praise the restaurant and the helpful staff in our reviews. • If you go off the resort, don’t forget to take some free bottles of water with you and maybe a towel or two (big and small).• Pack plenty of sunscreen; we saw lots of people very red. Does anyone know...are there sunbeds for you to use on... Playa Maroma. The light switches take some getting used to. I truly enjoyed all six days I spent at Secrets. These swim up suites typically include an outdoor Jacuzzi with direct access to preferred club suites, upgraded mini-bars, bath amenities and access to the Private Preferred Club Lounge. In addition to the buffet, a wide range of high-quality dining options are available, including Japanese teppanyaki, French cuisine, a wine cellar with over 200 different vintages, and, for an extra charge, romantic dinners for two on the beach. The entertainment staff did a great job and all the events we participated in were actually pretty fun. They are a lot of fun. The upscale resort features swim-up suites, plus extra perks that are usually only included at the VIP level at the other resorts. I emailed the resort and asked anf their response was "of course they're heated". It was not until almost 2pm after our luggage glitch. It was absolutely beautiful. The rooms are very nice. Check OutThey offer an express check out the night before to settle up any debts (wine, purchases, pay per view, etc) and fill out a quick survey. We went to our room and waited and waited and waited, it was almost 45 minutes (and a phone call to the front desk) later until our baggage arrived. Meals and top-shelf alcohol at 15 restaurants and bars plus 24-hour room service are all included. Secrets Maroma Beach Riviera Cancun, Playa Maroma Picture: Swim up room - Check out Tripadvisor members' 40,610 candid photos and videos. It’s up to you whether you want to mess with pesos or not. The beach and pool bar/food service was prompt and very pleasant. It was definitely worthwhile to spend the week seeing for ourselves what the resort had to offer before simply showing up for the wedding, but the wedding coordinator had a firm grasp of their capabilities and expressed confidence in harnessing the resources of the resort to our benefit, usually by relating what other people have chosen to do. Good place to pick up gifts, but its definately a tourast trap (e.g. They also give you way more space to splash around than…, Common Area at the andBeyond Xaranna Okavango Delta Camp/Oyster There’s no denying that the best part after saying your “I dos” is the honeymoon — well, that and spending the rest of your life together. For a small hotel, there is a wide array of room options at El Dorado Maroma. What I mean is do you get the sun or is it shaded? One problem: You aren’t alone. Water was warm and I could stand up to my shoulders and not only see my feet but also see the angel fish swimming around my legs. Check in and out was a very smooth experience. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We liked the Seafood and Hibache restraurants the best and liked the Italian and Mexican the least. The location and offerings here though might reel me in for a few nights to just relax and NOT be a traveler for a short time. No matter the type, rooms are spacious and nicely equipped with amenities such as iHomes, jetted tubs, and fully loaded mini-fridges. Secrets Maroma Beach Riviera Cancun, Playa Maroma Picture: Our swim up room - Check out Tripadvisor members' 40,586 candid photos and videos. Wine tasting, tequila tasting, beach volleyball, sailing, wind surfing, kayaks, tennis, bike riding, zumba lessons, cooking lessons, archery, rifle shooting and more. We were in the middle buildings and come dinner time, we had a pretty good walk to get to dinner. Sea Side5. We stayed at Secrets Maroma in July. We stayed at Secrets Maroma in July. There floor had a step down that I tripped over more than once. You will receive basically the same service whether you tip or not, but take a $100 in ones with you, it made me feel a lot better to give them a few tips. The ocean is NOT good for snorkeling. Fridge: Ours was stocked with Coke, Diet Coke, OJ, Water, Corona and Fanta Orange Drink. Secrets Maroma Beach, Cancun, Mexico. After that, you are in complete care of Secrets. We had to wait a bit for our room, but that gave us some time to walk the resort. • Might not be a bad idea to pack a small night light to put in the bathroom. Note: I dunno what happened with Portofino, but they made complete stinkers out of Osso bucco and Lasagna, neither of our appetizers were memorable, and the minestrone soup was the least appealing soup we had at the resort. Pool side food was very good. Being a desert lover, I was dissappointed as I never had any really good desert except the fried icecream at the Hibache steak house. From Christmas…, Location, style, and budget are probably the three most important factors for selecting an all-inclusive resort. Ocean and PoolsThe ocean is a “WOW!” No complaints here. The entertainment was hit or miss. Well, I could go on for ever about this week, but bottom line is, we didn't want to leave. Needless to say, Secrets Maroma Beach Riviera Cancun is especially popular for weddings and honeymoons. Of course, you give up the ocean view with this option since you are at ground level. You can also schedule your bell hop to come to the room and pick up your bags. more. The pool was also adequately supplied with chairs, umbrellas, bars, wandering servers, wandering taco stand (you do not want to miss these babies! 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