We continually monitor our progress and because your travel needs are constantly changing, we strive to find new ways of improving our service. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. You can download the Extra Help cards here  >>. Find out about the West Yorkshire Bus Alliance Customer Promise. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. On-board: You can still buy tickets on the bus, and you can use contactless payments on our buses to make this easier. School Bus Driver. Search for local Bus, Coach & Tram Services near you on Yell. They are responsible for following all traffic and company regulations to the letter, and they must remain consistently calm and collected in all situations. 13 buses an hour will be changed to dodge congestion on Boar Lane and road works on The Headrow. Overview. Leeds Coach station update All coach stations will be closed from Monday 11 January 2021 but we plan to be back on the road as soon as the time is right. We will do our best to make sure that you get your lost property back as quickly as possible. First Bus operates around a fifth of local bus services in the £4.2bn deregulated marked outside London. Late appointments are available, please contact us for more details. The force has asked callers to consider if they can wait or if the matter can be reported online after the volume of calls to the 101 number went up by a third due to the wintry weather conditions We've matched this postcode to Leeds City ... or Northern Ireland. At Leeds, bus station you can find: ATM, toilet, kiosk, coffee bar, fast food, parking lot and waiting room. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Restaurants. For route maps and timetables visit: www.firstgroup.com\leeds and www.yorkshiretiger.co.uk The Citybus stops here and connects key location in Leeds. Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. Bus ‘First' and ‘Yorkshire Tiger' both operate a network of frequent local bus routes around Leeds city and West Yorkshire. First Bus Leeds said the staff, including four bus drivers, at the depot in Henconner Lane are currently self isolating following positive tests. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140 First Leeds. You can contact them by going to www.bususers.org. We always aim to resolve our customer complaints directly but if you’re not happy with our final response under the ‘Alternative Dispute Resolution under the Consumer Rights Act, you can contact Bus Users UK who will try to help you get a satisfactory outcome. You can make contactless payments for any ticket payment up to £45, using any contactless card displaying the Visa or Mastercard logo. If you use a mobility scooter, we will need to approve your scooter (because mobility scooters vary in size) and be happy to issue you with a permit for travel before you will be allowed to bring it on board our buses, so please follow the approval steps provided on our Bus Accessibility Page. Select your local area from the drop down menu below to get started. Find all the transport options for your trip from Leeds City bus Station to Skipton right here. If your bank thinks this purchase is unusual behaviour for your account they might block the transaction. A bus operator in Yorkshire. mTickets: One of the best ways to buy tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. If you want to make a formal complaint, we aim to make that as easy as possible for you. Get contact details, videos, photos, opening times and map directions. Could you please take a moment to tell us how we're doing? If you prefer, you can fill out the contact form here instead. Your card may have recently been replaced by your card issuer but not yet activated. You can also find Morgan at Leeds bus station who can help you with all the above. ... First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. 0 reviews that are not currently recommended. Coronavirus - COVID19: Service information, dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». Leeds Christmas and New year bus timetable changes - everything you need to know. About. Read more FirstGroup plc is a leading provider of transport services in the UK and North America. 0113 222 4444 Monday to Friday, 9am and 5pm, except Wednesdays when lines open at 10am. In Glasgow, West Lothian and Aberdeen we operate our services on an exact fare, no change given basis. City Centre Leeds Contact Phone Number is : 0113 245 7676 and Address is 2 Great George Street, Leeds, LS2 8BA Leeds city centre is the renowned major Business district authorized under the city leeds of England. We use age verification for data protection regulation compliance and to tailor our communications to you. food) or if it’s a debit or credit card. There should be parking spaces available in the car park outside the building. FirstGroup plc The Point 37 North Wharf Road London W2 1AF Tel: +44 (0)207 291 0505 (Registered Office: FirstGroup plc, 395 King Street, Aberdeen, AB24 5RP) If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. Just go to Tellfirstbus.com » and take 2 minutes to give us feedback – whether it’s good or not so good. Search for local Bus, Coach & Tram Services near you on Yell. You’ll be able to manage your preferences, for example how often you are contacted. Get contact details, videos, photos, opening times and map directions. He has been the employee director of First Essex Buses Ltd since 2014, a company he joined in 2009. Card payments can sometimes be declined because of an issue with your bank's systems; the fault could be with your card issuer. We are located next to the Braime Pressings factory on Hunslet Road, opposite Costco and just a 10-minute drive from Leeds Railway Station and the Bus Station. We have a dedicated page for mTickets so please click here »  where you can read our mTickets FAQs, instructions and contact details for our dedicated app support customer service team. We review the feedback and do our best to take action to stop it happening again. Business website. You can contact us in a number of ways: Help and Support Some people need to get home and get that bus time expecting to leave and not waiting on the bus In the dark with the doors shut so I couldn’t even get off to get quicker transport In our other operating areas our drivers will try to carry enough change but unfortunately this can be easily exhausted if several passengers pay for low value fares with bank notes. US Corporate Headquarters 600 Vine Street, Suite 1400 Cincinnati, OH 45202. If you want to check if your item has been found after a couple of days and you haven’t heard from us, then please contact our customer service team on the number listed in the contact us page below. Contact first direct arena. Common reasons for receiving a PCN include: parking without … On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. * Available on many of our routes. Find out moreAberdeen customersDoncaster customers. If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. We will always publicise upcoming service changes through this website. We're sorry if we missed you or appeared to leave without you. Other Transportation Nearby. It resides within the central parliamentary constituency of leeds. We are also part of PLUSBUS which means you can combine bus and train travel. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. It’s perfect for buying your tickets in advance. We review demand regularly and our timetables take this into account. Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. You can feel confident that our agents will always be polite and do as much as they can to help you. First ever zero emission bus fleet for West Yorkshire launched in Leeds. For press enquiries relating to local bus services, please find the contact details below. We use it to make improvements to our website. Download the app and follow the instructions, it’s that simple. If you prefer, you can fill out the contact form here instead. The first direct arena is located at Arena Way, Leeds, LS2 8BY. If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. Our buses are suitable for bringing a buggy on board, but the areas suitable for buggies are shared with wheelchairs, so on occasion you may be asked to fold your buggy. Our UK Bus division operates around a fifth of local bus services in the UK and is one of the largest bus operators with a fleet of approximately 6,400 buses around the England, Scotland and Wales. Schools and education. We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. If this is an ongoing problem then please do let us know by going to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Fares & tickets for Keighley Whether you travel with us every day or just every so often, we've got an amazing range of tickets for you. For route maps and timetables visit: www.firstgroup.com\leeds and www.yorkshiretiger.co.uk The Citybus stops here and connects key location in Leeds. Our drivers collect property left on our buses and take it back to the depot to be registered. Jessica Leeds, the 74-year-old former traveling businesswoman who accused Donald Trump of sexually assaulting her three decades ago on a first … School Bus Companies Near Me. The face of First Student, school bus drivers pick up and deliver several hundred children during a normal shift — on time and safely. Please don't include personal details, if you require a response please use our contact form. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents who will be happy to listen to you. Your card may have been reported as lost or stolen and been cancelled by your card issuer. WhatsApp. The Next Bus information will show you exactly how many minutes away your bus is too. The Citybus stops here and connects key location in Leeds. At First West Yorkshire we want you to have a safe, reliable and high quality journey every time you travel. FirstGroup plc 395 King Street Aberdeen AB24 5RP. If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . Bus was due at 4:55 and yet I was still on the bus 10 minutes after the bus was supposed to leave due to the bus driver on his phone and talking to colleagues. 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