Everyone is on Outlook 2010/Office 365 backend. Env: Office 2010 with Office365 for email. Click the arrow next to the Open and Repair. One of our users was getting an undeliverable message error in Outlook 2013 warning that one of the recipient's email addresses was "no longer valid" when sending mail to another particular user within the company. No word on why it started and should end up with emptying it for every user. Of course, we highly recommend that you keep an updated email address on file, but you can use your old email address to log in to your DxO customer account and change your personal information. "We won't be able to deliver this message to "John Smith" (an internal Exchange recipient), because the email address is no longer valid." Trying to send an email message using Outlook for Windows, but receive the error, "We won't be able to deliver this message to
, because the email address is no longer valid". My recovery email address is no longer valid. We recently upgraded to Office 2010 Service Pack 2 but I can't establish a direct correlation there. Weird Email issue - "E-mail address is no longer valid" using Office365, View this "Best Answer" in the replies below ». Is only for our Internal contacts its happen. 3. Same issue here. The good news is that when they send the message, it is always delivered and no NDR's are generated. Sitting on hold with MS Support to see if we can get some joy. shahxjw. And that was with Office365 as the mail server? By default, Outlook blocks certain types of attachments (such as .exe files) because they can potentially introduce a virus to your system. How can I change my recovery email address? Log in by using your old email address and any possible passwords you might have used in the past. If your string looks like an SMTP address, Outlook will resolve it as a one-off SMTP address. The email address might have an internal addressing method of the Exchange Server, not the SMTP address. Describes an issue in which users who have a cloud-based archive in a hybrid Exchange deployment can't access their mail in Outlook or Outlook on the web. Asked about 2 years ago by Lucy. However, you can change which file types are blocked. Typically, your domain's MX record should point to the Microsoft 365 or Office 365 fully qualified domain name: .mail.protection.outlook.com. I went to "settings", "sign out" and it is asking me for the password ***** was linked to my discontinued email address. Done exactly the same as above for possible fixes but the issues remains. I would like to change the email address on my old firefox account but the email address is no longer valid. This e-mail message cannot be delivered to (recipient name) because the e-mail address is no longer valid *SOLVED* So half my working day is spent providing network support for my employer. more options. ask a new question. Anyone hear back regarding their 365 support ticket? But there are some exceptions. StandingForChildren I recently moved and Verizon is not available in my area. Just heard back from Office365 support, they confirmed they're now getting a lot of this so likely be be some big fix rolled out all over. Question: Q: My iCloud email address is no longer valid and in use...I now have a new email but my iPad always still asks for the password for this OLD email address for me to do anything (ie. This one is puzzling me. LinkedIn Help - No Access to Email Address - How do I sign in to my account if I no longer have access to my email address? I'm also having this issue with Office 365. I am having the same exact issue with my whole company. there is a mailtip option called "undeliverable message mailtips: "Recipient address not valid" that may cause the issue. realtimer asked on 2014-04-17. Login Information. Password was reset but the new one was sent to the e-mail which is not working any more. Verify your account This person is a verified professional. Restart Excel and try to open Excel documents. Dear Friends, It has been "6" SIX, SEIS, SECHS! 0 Recommended Answers 2 Replies 8 Upvotes. The recipient was able to still receive the emails regardless, and the sender did not receive the error in the Outlook Web App. I hope that answers your question and feel free to let us know if you need further assistance. HI All I've getting same issue to my one user. It is only showing this for external contacts (not on Teams) and opening the contact card shows the email address as correct. This seems to be an Office 365 issue as far as I can tell and not on the client side.. Any fixes please let me know! People on Outlook 2013 dont have this issues. Has anyone had success with these? 9/18/19, 8:24 AM. Are you typing the user;s email address manually rather than selecting it from the GAL? If you re-enabled Cached and mailtips, does the issue re-appear? I have not seen it on my own computer, but I'm running Outlook 2013 and they are Outlook 2010. Check out a few threads
So anyways, i'm just starting to investigate this myself, please post back if you find a solution. Kobo emails keep you up to date on the latest Kobo promotions and offers as well as any upcoming new releases. Now when this issue crops up we just delete the offline address book folder within the user's profile. Doesnt happen in OWA and only issues with Outlook 2010. Count us in. When all recovery steps fails, there are some recovery methods that might still help you salvage your data. No, email delivery is unaffected - it's the mailtip that makes you think it won't be delivered. I didn't on my first try. can't login because Email address is no longer valid Posted: 24-Dec-2011 | 2:25PM • 1 Reply • Permalink I need to log in to my Norton 360 account, but the Email address that I was using for the Account ID is no longer valid (I retired from the company that gave me that Email account). my apple id email address is no longer valid. I have followed all the steps that were suggested such as copying over suggested contacts then deleting, empty auto complete list with no change. if it works via outlook web app but not on outlook is something to do with the cashed addresses on the outlook itself.if you type the email from scratch user@contoso.com and send it .. can you then reply to that one ? my current email address is recognised as my rescue email...i need to cancel old, change my current and … here that were discussing about the same issue. Remove the existing "auto-complete" entry for the recipient's email address from Outlook. How do I change it? I have an activation code for DxO software. I have only received one answer that the email I am using is not associated with any accounts. If the user doesn't want to lose all the cached data in the NK2 file there is a free program called NK2EDIT that allows you to edit the file and remove only the problematic entries. http://community.office365.com/en-us/forums/148/p/201411/604099.aspx?ss=7db72654-9d62-4c0c-9cd1-fd9f4ba24958#604099. 3 replies 2 have this problem 84 views; Last reply by cor-el 1 year ago. Env: Office 2010 with Office365 for email, Over the last few days, Outlook users are suddenly getting the 'green' email address and the above warning when attempting to REPLY to SOME of our internal staff (different people are problems for different users), -Delete the auto-complete individual address, -Use online instead of cached mode (a few seconds delay before email shows as no longer valid), -Outlook Safe mode (a few seconds delay before email shows as no longer valid), As best I can tell, the senders email is the correct one, The issue is not seen using Outlook Web App. Opened a support case in Microsoft. It's just replies to internal domain contacts as of right now. Started on the 24th. You can check if the returned Recipient.AddressEntry.Type == "EX" for … 5. I have tried many times to get support from Xero but no luck! Ugh I really hope I don't have to walk around and touch every single machine.. Logging In. 4,899 Views. This just started last week and we have been on o365 for about 6 months now, and Outlook for a couple years. We are all on o365 and all on Outlook 2010. We have done some researches and seems to be Outlook mailtips options cause the issue. My email address is no longer valid so I need to change it. Then I go to mailtips option uncheck the recipient address not valid. Not the cleanest way of doing this, but at least it is consistent. You can choose whether or not you receive marketing emails from Kobo and the language that you receive emails in. How do I change my email then? Have you updated anti spam program with any new definitions at the perimeter level, depending on what you are using, and have you updated the junk mail filter for MS Outlook? This topic has been locked by an administrator and is no longer open for commenting. I'm sure you've checked already but - does the sender have a signature that Outlook is objecting to? Insiro Pte Ltd is an IT service provider. The Exchange server will not verify the external address, thus the MailTip will not show up with "this email address is no longer valid". 2. If Microsoft Excel detects a corrupted file upon opening, it automatically starts File Recovery mode and will attempt to repair it. DNS record updates usually propagate across the Internet in a few hours, but they can take up to 72 hours. The prompt "We won't be able to deliver this message because email address is no longer valid" comes from the EWS API (MailTips command). How can I sort this? Some of the resolutions suggested were able to resolve their concerns. Started October 24. Any payment sent directly to your phone number or email address won’t reach your Venmo account until you’ve verified them. Select Trust Center > Trust center settings. 5. This just started last week and we have been on o365 for about 6 months now, and Outlook for a. seems to be an Office 365 issue as far as I can tell and not on the client side.. Any fixes please let me know! Account Access & Recovery, Web, Other. I no longer have access to the original email address that I used to set up my accounts. For the most part, email accounts are things we always have access to. This e-mail message cannot be delivered to Email because the email-address is no longer valid. Without a verified phone number, you won’t be able to transfer funds to your bank account or sen d and request payments. Working through this with Office365 support at moment.The issue affects a user if they go to a different machine and is affecting all users so not likely to be a local cache issue (unless something has corrupted everyone's cache) but something that has affected the reply-to address (although it seems correct based on header checks), Deleting the original reply address and selecting from the GAL - no problem, Uninstalling SP2 for office - no difference, A non-domain Office2013 client does NOT have this issue (but as it's non-domain that's not conclusive), AS I mentioned, all emails still get sent without issue so it just seems to be something Outlook 2010 has suddenly developed an issue with that isn't actually a 'real' problem. Will post back if I hear anything more. Oct 21, 2013 at 22:38 UTC, This one is puzzling me. This morning I find out that a few other users are also having the issue. To know more about that, see Recover Data From A Corrupted Workbook. 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